Sales Terms
1. Acceptance of the General Terms of Sale:
This document defines the terms and conditions (hereinafter referred to as the "General Terms of Sale" or "GTS").
The Site is regularly updated, and the GTS may be modified at any time. They nevertheless apply to the User, who is invited to refer to them as often as possible.
These conditions govern sales made by the Company, which offers the sale of digital and virtual content.
The Customer declares that they have read and accepted these GTS before placing their Order.
The validation of the Order thus constitutes acceptance of these GTS.
2. Creation of a personal account:
To access the Services on the Site and place an Order, the Customer must register by creating a personal account and providing the following mandatory information: email address and password.
The Customer agrees to provide valid, sincere, complete, and up-to-date information.
If the Customer is under eighteen years of age, they must obtain the express consent of their parents or legal representative to provide their personal data and create an account.
Usernames and passwords are strictly personal. The Customer must inform the Company of any loss of this information without delay. The Company disclaims all responsibility in the event of loss or misuse of this information.
3. Ordering on the Site:
The Services offered are described as accurately as possible.
The Customer selects the Services they wish to purchase and can consult at any time the summary of their Order, which lists the Products and additional fees.
Before accepting their Order, the Customer has the opportunity to modify and correct any errors.
After consulting the summary of their Order, the Customer confirms acceptance of their Order by checking the box to validate the GTS and then clicking on the validation icon. The note "Order with payment obligation" appears next to the icon to ensure that the Customer acknowledges their payment obligation.
Once the Order is validated, the Company sends a confirmation email summarizing the Order details.
4. Pricing and Payment Terms:
Prices are listed on the Site in euros, inclusive of all taxes.
The total amount is indicated in the Order summary, before acceptance of the GTS and payment.
Payment for the Services is made through secure systems like PayPal and Stripe, ensuring the confidentiality of banking information. The Company does not store banking data.
The Company reserves the right to suspend or cancel any Order execution in the event of non-payment or fraud.
Purchases are intended for individuals and not for game servers. In the event of a discrepancy between the account name and the PayPal account name, authorization is granted to the owner of the PayPal account.
5. Customer Support:
For any requests for information or complaints, the Customer should contact the Company’s Customer Support at the following details:
Online: [link to customer service]
By email: contact@scriptsmasters.com
Technical support is provided free of charge to the Customer for one year from the date of Order validation.
6. Customer Obligations:
The Customer agrees to comply with the GTS and to use the Site in accordance with the Company’s instructions.
The Customer agrees not to:
- Use the Site illegally or in a way that is incompatible with these GTS.
- Sell, copy, reproduce, or modify Site content.
- Attempt unauthorized access to the Site's computer system.
- Introduce viruses or any malicious software.
- Infringe on the Company’s intellectual property rights.
In the event of non-compliance with the GTS, the Company may take any necessary measures, including legal action.
7. Personal Data Protection:
The Company collects and processes the personal data of Customers in accordance with the General Data Protection Regulation (GDPR). The Privacy Policy is available on the Site.
8. Right of Withdrawal:
In accordance with Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
The provision of digital content not supplied on a tangible medium, the execution of which has begun after the consumer's express prior agreement.
9. Delivery:
Downloadable products incur no shipping costs and are available immediately after payment.
Customers are informed of product availability by email. Once the Order is confirmed and paid, it is neither refundable nor exchangeable.
10. Warranty:
All our products come with a legal warranty of conformity and a warranty against hidden defects, in accordance with Civil Code articles.
11. Liability:
The Company implements all necessary measures to ensure quality Services but cannot be held liable for non-execution or poor execution attributable to the Customer or force majeure.
The Company's liability cannot be engaged for indirect or unproven damages.
12. Security:
The Customer agrees not to compromise the Site's security, under penalty of legal action.
13. Intellectual Property:
All elements of the Site remain the exclusive property of the Company. No reproduction, exploitation, or sale of Site elements is authorized without written consent.
Downloaded products are protected by copyright, and a simple usage license is granted for each product.
14. Limits of Use of Our Products:
The buyer has a license to use the products on a single publicly accessible server, with no time limit.
Updates are provided free of charge for life from the Order's validation date.
15. Incompatibility and Order Errors:
If the Customer makes a mistake in their Order and the Product description indicates that the product is not compatible with the environment in which it will be executed, no refund will be possible.
16. Breach of Conditions:
The Company reserves the right to suspend an account in the event of non-compliance with the GTS. For any dispute, the Customer can send an email to contact@scriptsmasters.com.
Last edited on 07/11/2024 at 20:10